MrStellar.com

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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A popup will show up. It includes detailed info about all the operations that you can perform on that particular page. Each context menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge library of how-to video clips clarifying how to work with our hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. Thus, anyone can quickly get to know our Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you searching for, have a gaze at our extensive Frequently Asked Questions section, which includes questions asked by actual persons and offers real solutions. We periodically update our Frequently Asked Questions section with new Q&A's in order to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can get in touch with our excellent team of customer service technicians available 24x7x365 and ready to help you with any issue. Each trouble ticket you open will be replied to in less than one hour (the average ticket response time being just twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 225642

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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